Updated: Dec 31, 2021
If you are in the hospitality industry, you would know the crucial role that your employees play in the success of your business. In fact, it is not possible to run a successful hotel without hiring competent people to help you out. This industry is largely reliant on customer service and your hotel employees are the key to delivering a great experience for your guests.
In addition to that, there are numerous other reasons why you may need to hire new staff. The most obvious one is that you need to replace departing staff. Beyond this, if you notice certain people in your team are overworked, it is a sign that you either need to expand your team or identify if there are any skill gaps.
Hiring hotel staffing can be a daunting process, fraught with countless complications and things that you need to take into account. Here are a few tips to help you navigate it without any hassle:
Set clear expectations
Before you go ahead with the recruitment process, one of the first things that you need to do is be clear about what you need from your employees and why you need it. This means you need to thoroughly check each department in your hotel and identify if there are any areas that need improvement and figure out which departments could do with new staffing. Regardless of whether you want to hire janitorial staff or housekeeping, you should know exactly what you expect them to do.
Think about how you can attract the best candidates
It is easy to decide if you need to hire new staff, but attracting the right candidates to fill the open positions is a whole other ball game. You need to remember that the hospitality industry is incredibly competitive and chances are other hotels are also looking to fill the same positions as you. So, why should a potential candidate answer your call and not your competitors’? You need to provide job benefits and salaries that seem more lucrative. Additionally, you should also provide the prospective candidates with an idea of how working for you will positively influence their future careers.
Work with a staffing agency
The easiest and most efficient way to attract the best pool of talents and find the right staff for your hotel is to work with a professional staffing agency. They have the experience and expertise to help you find the best candidates for your positions, in addition to providing valuable insight and feedback that will prove to be helpful in picking out the right people who will be the best fit for your workplace.
Once your find the right employees, it is crucial that you provide them with the necessary training and opportunities to enhance their skills as well as give them a reason to continue working for you.
Get in touch with us at ESP, LLC. for all your security, staffing and event support professional needs. We provide hotel staffing in Austin, TX, along with housekeeping and janitorial staffing, event security, and stadium staffing in Austin, Texas, among others.